Services
We support laboratory, metrological, and industrial equipment, providing a full range of services that ensure stable, precise, and uninterrupted operation of your facility.
Equipment Supply
Search and implementation of solutions according to your request with subsequent installation at your facility
Installation and setup
Commissioning performed with consideration of the specific production requirements
Staff training
Training operators and engineers for effective and safe operation of the equipment
Technical support and maintenance
Provision of diagnostic, servicing, and equipment repair services
Equipment Supply
We analyse your request, offer optimal solutions for specific tasks, and ensure subsequent installation at your facility.
- Needs analysis: we determine which tasks the equipment must perform, what workload is planned, and what results need to be achieved.
- Requirements review: we study technical parameters, define key criteria, and propose suitable configurations.
- Solution comparison: we offer several options in different price categories with a detailed comparison of specifications and capabilities.
- Demonstration: if needed, we arrange testing or equipment demonstration in conditions as close as possible to your own.
- Configuration approval: together we confirm the model, options, software, and auxiliary tooling.
- Delivery: we handle transport, unloading, and handover of the equipment with a complete documentation package.
Installation and setup
We perform a full cycle of commissioning works to prepare the equipment for stable and correct operation.
- Site preparation: we provide requirements for the premises, placement conditions, and connections needed for equipment installation.
- Commissioning works: we carry out the full scope of activities to bring the equipment into operating condition.
- Calibration: where required, we perform the necessary tests and provide state-standard calibration certificates.
- Control system setup: we configure operating parameters and integrate the equipment with your production systems.
- Commissioning handover: we prepare all required documentation and provide instructions and recommendations for further operation.
Staff training
Training operators and engineers for effective and safe equipment operation according to the approved training program.
- Training program approval: we provide a detailed program with a list of topics and stages, agreed before the training starts.
- Basic training: we introduce the equipment design and control systems and provide general information on operating principles.
- Practical skills: we practice basic maintenance methods and skills, working with real samples or test parts.
- Advanced training: we arrange specialized training directly at partner manufacturers’ plants to improve qualifications and deepen understanding of the equipment.
Technical support and maintenance
We provide technical and methodological support for the equipment at all stages of its operation.
- Remote support: we provide online consultations and perform remote diagnostics for rapid response and resolution of typical issues.
- Diagnostics: we assess the technical condition of the equipment during scheduled maintenance or in emergency situations. If remote assistance is not sufficient, we arrange for a specialist to visit you within 24 hours.
- Planned maintenance: we carry out regular inspections, calibration, preventive work, and other scheduled operations to keep the equipment running reliably.
- Repair: we perform emergency restoration of equipment operability with a prompt visit of our specialist to your site.